Location: Podgorica
F & B Manager
Job description:
The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, and organizing.
As Food & Beverage Manager, your responsibilities include:
- Managing food and beverage outlets and events to meet service standards and profit margins
- Overseeing outlet management teams accountable for profitability and service
- Developing annual operating budgets and revenue forecasts
- Monitoring costs and implementing cost control measures
- Ensuring operational standards are maintained according to concept statements
- Addressing guest complaints and maintaining good customer relations
- Conducting departmental meetings and briefings
- Training and developing team members for independent operation
- Ensuring team compliance with hotel policies on safety, hygiene, and service
- Supporting the hotel’s Food Safety Management System
- Conducting equipment inventories and adhering to security and emergency procedures
- Enforcing team member rules and regulations
- Performing other duties as assigned
As a F & B manager you should have:
- A Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- 3-5 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards;
- Good command in English, both verbal and written to meet business needs (C1 preferable);
- Working knowledge of mathematics;
- Familiar with computer systems;
- Relevant knowledge of food and beverage;
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance;
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested;
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals;
- Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills;
- Strong leadership, people management and training skills;
- Guest oriented and able to confidently build and exceed service standards;
- Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings;
- Strong interpersonal skills and attention to details;
- Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction;
- Considerable skill in math and algebraic equations using percentages;
- Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect;
- Able to work under pressure and deal with stressful situations during busy periods;
- Able to walk, stand, and /or bend continuously to perform essential job functions.
If you think you are a good match -> submit your application via their official email podgorica_recruitment@hilton.com